To provide the best customer satisfaction, we provide the following solutions. If you have any questions regarding the Refund Policy please call our store. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the store.

 

• Incorrect products delivered
• Damaged or missing products
• Delivery errors 
  

 

For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price. We process all refunds immediately. Depending on your bank’s processes, it may take up to 10 business days for a refund to appear back in your account.

For cash payments, you will be asked to pay the difference of the balance if the new food has a greater value than the food received in error. In the same way, you will receive the difference of the balance back as credit for the new item if less than the food received in error.

Your order will be priority if you come to pick it up. In all cases, please return the food order in the original container(s) to our host.

You will be responsible for paying for your own delivery/shipping costs for returning food item. Delivery/shipping costs are non-refundable. If you receive a refund, the cost of return delivery/shipping will be deducted from your refund.